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Articles

The following articles were written by Emma Payton for a blog titled "Developing Your True Potential". All articles are copyright and may not be used without written permission from the author.


Attributes of a Successful Business Owner
Typical Skills and Abilities of Entrepreneurs
Collecting Information
Maxed Out - Need Mentor!
Creating a Network
Fruitful Enterprises


Attributes of a Successful Business Owner [top]
by Emma Payton


Being self-employed or starting a business takes hard work, patience and determination, but it is more than that. It takes entrepreneurship, dedication and commitment, but it is more than that. It takes someone who is organized, willing to learn from mistakes and keep going, even in the tough times.

Here are those characteristics again:

  • Hard worker – the days will be long and busy
  • Patient – the rewards may come slowly
  • Determined – “I will make it no matter what”
  • Entrepreneurial – Able to see opportunities and analyze risk
  • Dedicated and Committed – able to follow through
  • Organized – able to manage many tasks and responsibilities
  • Willing to learn from mistakes – we all make them
  • Able to keep going in the tough times

Other important characteristics include:

  • Good health and emotional stability – able to work through sickness
  • Self control – able to forgo a social event when the business needs you
  • Self confidence – “I can and will do this”
  • Far sighted and detail oriented
  • Realistic – seeing things as they are and dealing with them

The transition from being an employee to being self-employed is a difficult one for some people. As an employee we may be used to:

  • going in to work when we’re asked and leaving at the end of our day
  • receiving a regular paycheque, benefits, sick days, holidays and other perks
  • someone else worrying about where the money will come from

Being prepared for the reality of self-employment is crucial. If you look at these lists and assess yourself honestly, and if you don’t see yourself embodying most if not all of those characteristics, don’t do it – work for someone else.

There are many entrepreneurial self-assessment tools out there. Here is one for you to try:http://mvp.cfee.org/en/selfassesscharacter.html



Typical Skills and Abilities of Entrepreneurs [top]
by Emma Payton



In my work as a business consultant, I have met a number of unique individuals successfully running businesses, doing the things they love. Some don’t necessarily love the “running the business” part (they hire me and others for that part), they love doing the things the business does (baking the cakes, selling the equipment or being a counsellor). Others get a thrill from “being the boss” and managing the business.

From my observations, the successful entrepreneurs (and I don’t measure success solely by monetary compensation) consistently exhibit important skills and abilities. These are:

  1. Self Discipline (very hard to “learn”, but not impossible)
    1. putting at least 8-10 hours per day, 5-6 days a week into their business, especially in the beginning
    2. working through the hard stuff (i.e. firing an employee, sending back bad merchandise, etc.)
  2. Self Confidence (coachable)
    1. the ability to stand up in a meeting and introduce them self and their business
    2. the confidence that what they are doing is right and will be successful, even when there are down turns
  3. Moderate Risk Taking (coachable)
    1. the ability and confidence to take planned and calculated risks (i.e. borrow money to expand premises or take on a new product line, after much thought, research and calculation)
    2. the ability to see those risks through, even when they are not at first successful
    3. the ability to cut losses when all evidence indicates the risk is not working (even when you are emotionally attached to an idea)
  4. Networking Skills (teachable)
    1. the willingness to network. I can not stress this enough. Networking - regular, planned, conscious networking – is crucial to the success of any business. Your business may not fail due to lack of networking but it will be greatly enhanced and more enjoyable if you do.



Collecting Information [top]
by Emma Payton



As a potential entrepreneur, information gathering is crucial. I have seen many people start a business without appropriate information and it has almost always landed them in trouble – I know because I am often hired to help fix the problems later on. There are many types of information that you need to gather before starting a business, however, due to space limitations I will focus on one: Market Information (not to be confused with Marketing Plans).

Here is some of what you need to find out and some suggestions on how:

  1. Determine demand for your product/service.  If there is a demand, determine the demand size.
    1. Do a survey – the broader the survey, the more accurate the results
    2. Do market research – use the internet, the library, the Chamber of Commerce, etc.
    3. Talk to people in the know.

*If there appears to be little or no demand for your product/service, do not go ahead regardless. Consider modifying your product/service to fit any determined needs. If you decide to “create a need” your product/service, make sure you develop a solid business plan that aims to create that need – and anticipate a much longer return time.

  1. Identify your potential customer.
    1. Find out who wants/needs your product/service – age, gender, income bracket, other variables
    2. Find out how much your target market will be willing to pay for your product/service
    3. Find out how often they will purchase and under what circumstances
  2. Analyze your competition.
    1. Find out who you are competing with locally, nationally and internationally (if applicable)
    2. Find out as much about your competitors as you can – length of time in business, successes and failures, relationship to their customers, products/services offered
    3. As you analyze your competition, make notes about what you can and will do better than them and note any areas you will need to improve on before you begin (i.e. product knowledge, sales skills)

Whatever business you are considering, start your information gathering now. I currently have a client who does not plan to open her business for almost 2 years but she is actively gathering her market information – visiting competitors and analyzing them.


Maxed Out - Need Mentor! [top]
by Emma Payton


Finding & Using Mentors
Having mentors in our lives can make a significant difference in our quest to find our true potential, especially if our goals include self-employment. Mentors come to us in all kinds of ways – whether we ask for them or they happen by accident. Mentorship arrangements can be formal (written agreement, set meeting times and strict agendas) or informal (irregular meeting times, more casual environment). Here are some tips for finding your mentor(s).


Ask For What You Need
At one time I was employed as a Business Manager in an import/export company. The senior management team was working with a business coach who asked me what I needed to do my job better. Because our staff team was small and I felt I had maxed out the knowledge and skills I had access to, I said, “I need a mentor”. Working with our coach I successfully negotiated an informal mentorship arrangement with a prominent business owner in our community. We met for lunch monthly. We each set goals for the following year and held each other accountable for them. I was able to talk to my mentor about being stuck and he helped me to problem solve.

Some of the reasons this relationship worked were: my mentor was truly enthusiastic about my success, we both set goals (mutually beneficial relationship), and we genuinely liked each other as people.


Here are some steps you can take to look for a mentor:
  • Identify what you want to get out of a mentorship relationship. Don’t forget to identify what you can offer to the relationship.
  • Make a list of people that you know who can offer the knowledge, skills and support that you are looking for.
  • Ask someone directly if they are interested in being a mentor to you, or ask someone who knows them if they would be willing to help you negotiate a mentorship arrangement.


    Creating a Network [top]
    by Emma Payton


    One of the most important things you can do to support your decision to become self-employed is to develop strong networks. Here are some tips on how to find them:


    1. Find out if there are any local business groups in your community. Some examples of organizations that host networking groups are: Chamber of Commerce, Business Networking International, home-based business associations. If there isn’t one in your community, start one! One that was started in our community a few years ago by a small group of women is the Comox Valley Women’s Business Network and it is now over 90 members strong.


    2. Talk to people in a similar field to you. Ask them what they do and how they do it. Ask them what they enjoy and what they find most difficult. Share your experiences too. I regularly talk to other consultants about their work and share my experiences. This type of networking helps to support my work, support their work and add to our mutual resources.


    3. Check out online communities of people who are doing similar work to you. I know of a woman who is part of an online group where members contact each other regularly, share information, share resources and pool their resources. This group raised over $15, 000.00 USD for the Hurricane Katrina Disaster Relief in less than 2 hours!


    No matter where you go to create your network, and you should use multiple sources, you want to get the most from your network.
    1. Don’t be shy, speak up.
    2. Listen, listen, listen.
    3. Ask questions.
    4. Share what you can.
    5. Trade business cards.
    6. Build “friendships”, they last longer and are more fruitful than “business associates”.

    Fruitful Enterprises [top]

    Thinking of turning your passion into a fruitful enterprise? Want to do what you love all day long, get paid for it and be the boss?

    While starting a business may not be for everyone, it does provide some people the avenue to fulfill their dreams and meet their true potential. Many people who go into business for themselves, do so to pursue a hobby full-time (such as a canoe maker), do something they are good at and have been paid by others to do (such as a bookkeeper), or they want to try something completely different (start a doggie bakery). They may like the idea of having flexible work hours, accountability to themselves and being in control. These are all valid reasons for going into business and, if the business is thought out and planned properly, starting a business can lead to long term satisfaction and realization of life-long dreams.

    Whatever your reasons for choosing to start a business, it is important to keep the following points in mind:

    1. Plan to work 25-100% more hours than working for someone else.
    2. Anticipate living without a steady wage (or any wage) for the first few years.
    3. Expand your dreams. If you are dreaming of doing the things the business does (such as bake and decorate the cakes), expand your dreams to include all the other hats that you will need to wear including: bookkeeper, cleaner, banker, errand-runner, marketing executive, trouble shooter and many others. Unless you can afford to hire out these jobs, they will be yours.

    If you are starting to dream of entrepreneurship as a way to reach your goals and dreams, learn more about it. Talk to local entrepreneurs about why they went into business for themselves. Ask them if their passion for the “work the business does” is still there and what lessons they have learned along the way. Read books. One recommended selection is “The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It” by Michael E. Gerber.


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